1. Processing & Handling Time
-
Orders are processed within [ 4- 7 ] business days (excluding weekends and holidays).
-
You’ll receive a confirmation email once your order has shipped.
2. Shipping Rates & Delivery Estimates
-
We offer the following shipping options:
-
Standard Shipping: 7 business days – 2000
-
Express Shipping:3 business days – Rs.2000+
-
Free Shipping on orders over 5000+
-
-
International Shipping (if applicable):
-
Estimated delivery: 15-45 business days
-
Customs fees/duties are the customer’s responsibility.
-
3. Shipment Tracking
-
Once your order ships, you’ll receive a tracking number via email.
-
Use the tracking link to check delivery status.
4. Delays & Issues
-
Shipping delays may occur due to high order volumes, weather, or carrier issues.
-
If your order hasn’t arrived within the estimated time, contact us at [ support@bhartijha.store ].
5. Lost, Stolen, or Damaged Packages
-
If your package is lost or damaged in transit, contact us within [10 ] days of the estimated delivery date.
-
We are not responsible for stolen packages marked as “delivered.”
6. Returns & Exchanges
-
For return policies, visit our [Returns & Refunds Policy page].
Questions? Contact us at [customer support Mail – support@bhartijha.store ].
